Privacy Policy

1. Introduction

The Zambezi Cup Foundation ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or participate in our events.

Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or provide us with your personal information.

2. Information We Collect

2.1. Personal Information

We may collect personally identifiable information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number, mailing address)
• Golf handicap and club membership details
• Payment and billing information
• Dietary requirements and accessibility needs
• Emergency contact information
• Passport or ID information (for international participants)

2.2. Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring website addresses
• Location information (country/region)

3. How We Use Your Information

We use the information we collect for the following purposes:

• Processing tournament registrations and managing event logistics
• Processing donations and issuing tax receipts
• Communicating with you about events, conservation updates, and organizational news
• Improving our website and services based on user feedback and analytics
• Complying with legal obligations and protecting our rights
• Sending marketing communications (with your consent)

4. Sharing Your Information

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist us in operating our website, processing payments, and managing events
• Tournament Partners: With golf courses, hotels, and safari operators involved in delivering tournament experiences
• Conservation Partners: Limited information may be shared with partner conservation organizations for reporting purposes
• Legal Requirements: When required by law or to protect our rights and safety

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure storage of sensitive information
• Regular security assessments and updates
• Employee training on data protection

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Types of cookies we use include:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to deliver relevant advertisements (with consent)

You can control cookie preferences through your browser settings. Disabling certain cookies may limit your ability to use some features of our website.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Opt-out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a machine-readable format

To exercise these rights, please contact us using the information provided below.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Typical retention periods include:

• Tournament registration data: 7 years from the event date
• Donation records: As required by nonprofit regulations (typically 7 years)
• Marketing preferences: Until you unsubscribe or request deletion
• Website analytics: 26 months

9. International Data Transfers

As an organization operating internationally, your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

10. Children's Privacy

Our website and services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer: